About Us
Your Local, Full-Service Plumber in Herkimer, NY
Roto Drains is a locally owned plumbing, drain, and water-restoration company built on a simple promise: answer the phone, show up, and do right by our neighbors.
Drain Specialists Who Grew Into Full-Service Plumbers
Roto Drains started where our name says — clearing the toughest drains and sewers in the Mohawk Valley. Over the years, our customers kept asking us to handle more: the water heater, the well pump, the burst pipe, the failing septic system out in the county.
So we did. Today we're a full-service plumbing, drain cleaning, and water-restoration company that can take a job from a clogged toilet to a full sewer, water main, well, or cesspool replacement — and everything in between. All from one local team you can actually reach.
We're based right here at 144 Marginal Rd in Herkimer, and we're open around the clock, every day of the year.
- We answer the phone — 24/7, real people
- We give you a price before we start
- We fix the cause, not just the symptom
- We do the work others send you elsewhere for
- 24/7
- Always on call, 365 days
- 4.3★
- Google rating
- 17
- Google reviews
- 16+
- Towns & villages served
How We Work
The Standards We Hold Ourselves To
A Real Person Answers — 24/7
Day, night, weekend, or holiday, you reach a live dispatcher, not a voicemail or an answering service. Emergencies don't wait, and neither do we.
One Team for the Whole Job
Drains and sewers, water heaters and repipes, well pumps, septic, cesspools, and water mains — we handle the work most local plumbers send you elsewhere for.
We Fix the Cause, Not Just the Clog
Camera inspections and honest diagnostics mean we solve the real problem the first time, so you're not paying for the same clog twice.
Upfront, Honest Pricing
You get a clear price and approve it before we start — even on emergency calls. No surprise invoices, no pressure, no work you didn't agree to.
Locally Owned & Operated
We're based right here in Herkimer and we know these homes — the old galvanized pipe, the wells, the septic systems, and the hard Upstate winters.
We Clean Up the Water, Too
Burst pipe or backup? Because we're plumbers, we stop the source and start the cleanup in the same visit — you're not juggling two companies.
Meet the Team
The People Behind the Trucks
These are the technicians Herkimer-area customers ask for by name in our reviews. When you call Roto Drains, this is who's coming to help.
Steve
Owner & Lead Technician
Runs the crew and the trucks, and still shows up on the tough calls. Named by customers in our Google reviews for getting the job done.
Jason
Service Technician
The tech customers thank for showing up fast on sewer emergencies and explaining the whole process, start to finish.
Andrew
Service Technician
Known in our reviews as kind, professional, and quick — the kind of plumber you're glad to have in your home.
Rated by real Herkimer-area customers
17 verified Google reviews — for names like Andrew, Jason, and Steve.
Read our reviews on GoogleRooted in the Mohawk Valley
From our Herkimer shop we cover the villages and cities of Herkimer County and the Utica–Rome metro — plus the rural roads in between, where wells and septic systems are a way of life. If you're in the valley, we're near you.
Call (207) 419-2600
Serving Herkimer & the Mohawk Valley — Around the Clock
Whether it's a slow drain or a flooded basement at 2 a.m., Roto Drains answers the phone and shows up ready to work.